Information you provide
We collect adult account and contact details, learner nickname or first name, grade, curriculum, country, timezone, learning goals, booking preferences, tutor profile details and learning records you choose to submit. Avoid putting medical documents, identity documents or payment-card details in enquiry forms or lesson notes.
How information is used
Information supports tutor matching, scheduling, account administration, lesson reporting, payment reconciliation and support. Assigned tutors see the learner context needed for their classes. Parents see their own account records and published reports. Administrators manage the service and review tutor profiles.
Public tutor profiles
A tutor explicitly agrees to publication and submits a profile for review. Approved profile fields and a profile photo can be visible to anyone. Tutor account email, phone and private review notes are not included in the public profile. Tutors can hide their profile from their account.
Service providers and international access
Microsoft Teams is used for classes and PayPal for payments. Their own privacy terms apply when you use those services. With consent, Google Analytics helps measure website use. Tutors and service providers may operate in different countries. Contact us to discuss a specific privacy concern before submitting sensitive information.
Cookies and your choices
An essential session cookie supports account security. Optional analytics loads after consent, which can be changed using Cookie preferences. To request access, correction or deletion of account information, contact support@classlyone.com. We may need to verify the requester and retain records needed for legitimate service, accounting or legal obligations.
Children and security
Parents or guardians manage accounts for minors. Do not publish a child’s contact details in a tutor profile or public material. Access controls, password hashing and restricted profile review help protect records; report suspected unauthorised access promptly.