Effective July 26, 2026.
Scope
This policy explains how ClasslyOne collects, uses, stores and protects personal information through website enquiries, portal accounts, tutoring services and analytics.
Information collected
Contact details, country, grade, curriculum, learning goals, scheduling preferences, account credentials, class records, payment status and support communications may be processed when necessary for the service. Avoid collecting unnecessary sensitive information.
How information is used
Information may be used to respond to enquiries, match tutors, schedule classes, administer accounts, provide learning services, process payments, support safety, improve the platform and meet legal obligations.
Children and parent involvement
For minor learners, ClasslyOne involves a parent or guardian in account setup, communication and consent where required. Student data is limited to what is needed for learning and safety.
Service providers
Trusted hosting, email, analytics, payment, video-conferencing and support providers may process limited information needed to deliver the service. Their privacy and security terms also apply.
Retention and security
ClasslyOne retains information only for as long as needed for service delivery, contractual requirements, safety and legal obligations. Access controls, secure authentication and operational safeguards protect account data.
Rights and choices
Depending on location, users may request access, correction, deletion, restriction or objection to certain processing. Requests can be sent to support@classlyone.com and may require identity verification.
Contact
Privacy enquiries can be sent to support@classlyone.com.