QUESTIONS & ANSWERS
A clear start
for your family.
The details behind booking, learning and staying informed.
How long is a free discovery class?
The discovery class is 40 minutes. It gives the tutor time to understand the learner’s starting point, discuss the curriculum and explore whether the teaching approach is a good fit.
How long is a paid lesson?
Regular one-to-one and small-group lessons are 60 minutes. Prices are shown in USD. The pricing page shows the base rate, current 10% discount and total before you decide.
Can we request a particular tutor?
Yes. Browse approved tutor profiles and select Request this tutor. We check availability and confirm the match with your family; a request does not guarantee a particular tutor or time.
Do you teach families in Dubai and the Middle East?
Families in Dubai, the wider UAE and the Middle East can request online tutoring. Tell us the school curriculum, subject and local timezone so we can check a suitable tutor and schedule.
Where do lessons take place?
Lessons use Microsoft Teams. Confirmed class details and the private joining link appear in the parent and assigned tutor dashboards.
How do parents see progress?
After the tutor publishes a lesson report, parents can read the topics covered, strengths, practice suggestions and next learning priority in their private dashboard.
Is payment automatically confirmed?
PayPal payments are currently checked by the ClasslyOne team. Keep your transaction reference. The payment return page is not proof of payment; your dashboard shows the verified status.
Are lessons automatically renewed?
The website does not start automatic recurring payments. Confirm the package, schedule and applicable cancellation terms with ClasslyOne before making a payment.
A better learning journey starts with a conversation.
Tell us what your learner needs. Start with a free 40-minute discovery class.